Privacy Policy

Last Updated: July 25, 2026

Who We Are

SAPS Entertainment (“SAPS Entertainment,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. Our website address is https://sapsentertainment.com.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website and to any related services, events, bookings, mailing lists, and communications we provide (collectively, the “Services”). By using the site, you agree to the practices described here.

Information We Collect

Information You Provide Directly

We collect information you voluntarily give us, which may include:

Contact details — name, email address, phone number, and mailing address
Booking and inquiry details — event date, venue, event type, budget range, guest count, and any notes you include in a form or message
Payment information — billing name and address, and transaction details. Card numbers are processed by our payment processor and are not stored on our servers.
Account information — username and password, if you register on our site
Talent and employment submissions — resumes, portfolios, demo reels, headshots, or performance materials, if you apply or submit work to us
Communications — the content of emails, text messages, contact forms, and voicemails you send us
Marketing preferences — your subscription status and communication preferences

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information Collected Automatically

When you visit the site, we and our service providers may automatically collect:

IP address and general location at the city or region level
Browser type, device type, and operating system
Pages viewed, links clicked, referring URL, and time spent on pages
Date and time of your visit
Unique device or session identifiers

Information From Third Parties

We may receive information about you from social media platforms when you interact with our profiles or ads, from advertising and analytics partners, from event venues, promoters, or co-hosts, from ticketing platforms and payment processors, and from publicly available sources.

Photography and Recording at Events

If you attend an event we produce, host, or staff, your image, voice, or likeness may be captured in photographs, video, or audio recordings. These materials may be used for promotional purposes, including on our website, social media, and marketing materials. Signage or ticket terms at the event will typically note this. If you would like a specific image removed, please contact us using the details at the bottom of this page.

Cookies

We use cookies, pixels, tags, and similar technologies to operate the site and understand how it is used. The categories we use include:

Strictly necessary cookies — required for the site to function, such as security and load balancing
Performance and analytics cookies — help us understand traffic and improve the site, such as Google Analytics
Functional cookies — remember your preferences and settings
Advertising and targeting cookies — used to deliver relevant ads and measure campaign performance, such as the Meta Pixel and Google Ads tags

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

You can control cookies through your browser settings and, where available, through the cookie preferences banner on our site. Blocking some cookies may affect how the site functions. Our site does not currently respond to browser “Do Not Track” signals, but we do honor Global Privacy Control (GPC) signals where required by law.

Embedded Content From Other Websites

Pages on this site may include embedded content such as videos, images, maps, or articles. Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. We do not control these third parties, and this Privacy Policy does not apply to them.

How We Use Your Information

We use the information we collect to:

Respond to inquiries, quotes, and booking requests
Provide, coordinate, and staff events and entertainment services
Process payments, deposits, invoices, and refunds
Create and manage contracts and service agreements
Send confirmations, reminders, schedule changes, and other transactional messages
Send newsletters, promotions, and event announcements where you have opted in
Operate, maintain, secure, and improve the site and Services
Analyze traffic, measure marketing performance, and understand audience interests
Review talent, vendor, and employment submissions
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our agreements

Who We Share Your Data With

We do not sell your personal information for money. We may share information in the following circumstances:

Service providers — website hosting, CRM and email platforms, payment processors, analytics providers, scheduling tools, and advertising platforms that process data on our behalf
Event partners — venues, promoters, vendors, performers, and staffing partners, only as needed to deliver your event
Professional advisors — attorneys, accountants, and insurers
Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of SAPS Entertainment, our clients, or the public
Business transfers — in connection with a merger, acquisition, financing, or sale of assets
With your direction — when you ask us to share information with a third party

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

Some sharing for advertising purposes may be considered “sharing” or “selling” of personal information under certain state privacy laws. See the rights section below for your opt-out options.

How Long We Retain Your Data

We retain personal information only as long as necessary for the purposes described in this policy.

Booking and client records — retained for seven years after the event for accounting, contractual, and legal purposes
Marketing contacts — retained until you unsubscribe or request deletion
Comments — comments and their metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue
Registered users — we store the personal information provided in the user profile. All users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.
Website analytics data — retained according to our analytics provider’s settings, typically 14 months
Talent and employment submissions — retained for 12 months unless we keep them on file for future opportunities

When information is no longer needed, we delete it or de-identify it.

What Rights You Have Over Your Data

All Visitors

Marketing emails — unsubscribe using the link in any marketing email
Text messages — reply STOP to opt out of SMS, or HELP for assistance. Message and data rates may apply.
Cookies — adjust settings in your browser or through our cookie preferences tool
Account and comment data — if you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

California Residents

If you are a California resident, you have the right to know what personal information we collect, use, disclose, and share; to request a copy of your personal information; to request correction of inaccurate information; to request deletion; to opt out of the sale or sharing of personal information for cross-context behavioral advertising; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights.

To exercise these rights, contact us using the details below. We will verify your identity before responding, typically by confirming details we already hold about you. You may use an authorized agent with written permission.

Texas and Other U.S. State Residents

Residents of Texas, Colorado, Connecticut, Virginia, Utah, Oregon, Montana, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising and profiling. You may also have the right to appeal a denied request. Contact us to exercise these rights or to file an appeal.

EEA and UK Residents

You may have the right to access, correct, delete, restrict, or object to processing of your personal data, to data portability, and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority. We process personal data on the basis of contract, legitimate interests, consent, and legal obligation, depending on the activity.

We will respond to verified requests within the timeframe required by applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted connections (SSL/TLS), access controls, and vetted service providers. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please use a strong, unique password if you create an account with us.

Children’s Privacy

Our site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it. Where an event involves minors, we collect information about them only from a parent or legal guardian and only as needed to provide the requested services.

Where Your Data Is Sent

We are based in the United States, and the information we collect is processed and stored in the United States. If you access the site from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses for these transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes, we will provide additional notice, such as a banner on the site or an email notification. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.